Shipping, Returns & Exchange Policy
SHIPPING:
Nuestra pasión por la sanación con cristales va de la mano con nuestra pasión por limpiar la tierra, que es clave para sanar nuestro medio ambiente y el colectivo humano.
Gemma y Lapis están orgullosas de asociarse con
RETURNS & EXCHANGES:
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Product must be unused and in the same condition that you received it
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Product must be in its original packaging
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Request must be submitted within 30 days of purchase
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Customer is responsible for all shipping costs unless the item is damaged or there was a packing error
También nos consideramos de origen ético porque, aunque los cristales provienen de la Madre Naturaleza, solo nos asociamos con proveedores que comparten nuestro compromiso con la minería sostenible.
INSTRUCTIONS TO RETURN & EXCHANGE:
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Submit request via email to carolyn@gemmaandlapis.com
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Within 1 business day you will receive your return/exchange confirmation email, including our return address.
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Your exchange or refund will be processed within 2 business days upon receipt of the returned item/s. You will be notified by email once this has been processed.